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MyChart ® Epic Systems Corporation

Refund Policy:

If you have made a payment through My Chart secure payment portal and it has been found that you are due a refund, AdvantageCare Physicians will issue a refund to the credit/debit card that was used to make the online payment. Refunds may result from overpayment, duplicate payment, or additional payment received from insurance.

Refund requests can be made by contacting the AdvantageCare Physicians Billing Department at (800) 871-1370. Please allow 30 days for refund processing.