Choose a Signup Method

We need some information from you in order to grant you a MyChart account. Once submitted, it could take up a week for processing and verification. Once approved, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account. If you have any questions, please contact your medical office.

Please note that due to state regulations, users under the age of thirteen cannot create a myACPNY account. Please have a parent or guardian request Caregiver access through their myACPNY account, or by filling out this form with their own information and then requesting caregiver access from that account once created.

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We need some information about you in order for you to access your account. Please complete the information below.

Name

First name

Error: First name is required.

Middle name

Error: Middle name is required.

Last name

Error: Last name is required.

Address

Address information is required.

Other Information

Date of birth

MM/DD/YYYY

Error: Date of birth is required.

Error: Date of birth is invalid.

Error: Date of birth cannot be a future date.

Home phone

NNN-NNN-NNNN

Error: Home phone number is required.

Error: Home phone number is invalid.

Email address

Error: Email address is required.

Error: Email address is invalid.

Verify email address

Error: Email address is required.

Error: Email addresses do not match.

Request Submitted

Thank you - your request has been sent to the medical office. You will receive an activation code in your mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service.

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Request Submitted

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Request Submitted

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Oops! Something is not right here...

We are experiencing technical difficulties at this time. Please try again later or contact our customer service line for assistance.

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Oops! Something is not right here...

We are experiencing technical difficulties at this time. Please contact our customer service line for assistance.

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Oops! Something is not right here...

There is an existing account for this person.

From the login page, click "Forgot MyChart Username?" or "Forgot Password?" to access this account.

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In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your medical office.

We are checking with a third-party system to verify your identity. This may take several seconds.

Unable to Verify Your Identity

In order to instantly create your MyACPNY account, your identity must be verified. Unfortunately, we could not validate your identity using Experian. If you feel you have reached this error inappropriately, you may try and verify your identity using Experian again.

Experian may not be able to validate your identity for the following reasons:

*You are under the age of 18
*You do not have enough credit history
*There is a block or hold on your credit information
*You did not correctly answer enough of the credit-based questions

As we are required to validate your identity, you may request an activation code here. Our team will validate this information and send you an activation code via email or will contact you directly should additional validation be required. This will be completed within 3 business days. Please contact our HelpDesk at 646-680-5008 to help you through any questions you may have.

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Unable to Verify Your Identity

We are experiencing some technical difficulties while communicating with the third-party verification system. Please contact our customer service line for assistance.

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The information requested below is to verify your identity. This secure service is provided by Experian*. AdvantageCare Physicians will NOT have access to the answers provided or your credit history with Experian. Once you complete and submit the requested information, you will be directed to a screen to complete your sign up. Thank you for using the myACPNY Patient Portal.

*Experian is a global leader in consumer and business credit reporting and marketing services. Answering these questions will not in any way impact your credit score.

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