myACPNY - Your secure online health connection
Choose a Signup Method
We need some information from you in order to grant you a MyChart account. Once submitted, it could take up a week for processing and verification. Once approved, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account. If you have any questions, please contact your medical office.
Please note that due to state regulations, users under the age of thirteen cannot create a myACPNY account. Please have a parent or guardian request Caregiver access through their myACPNY account, or by filling out this form with their own information and then requesting caregiver access from that account once created.
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We need some information about you in order for you to create your account. Please complete the information below.
First, we need to collect some information about the patient. If you have any questions, please contact your clinic.
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Now, we need to collect some information about you. Once we have this information, we will set up your appointment. If you have any questions, please contact your clinic.
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In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your medical office.
We are checking with a third-party system to verify your identity. This may take several seconds.
Unable to Verify Your Identity
In order to instantly create your MyACPNY account, your identity must be verified. Unfortunately, we could not validate your identity using Experian. If you feel you have reached this error inappropriately, you may try and verify your identity using Experian again.
Experian may not be able to validate your identity for the following reasons:
*You are under the age of 18*You do not have enough credit history
*There is a block or hold on your credit information
*You did not correctly answer enough of the credit-based questions
As we are required to validate your identity, you may request an activation code here. Our team will validate this information and send you an activation code via email or will contact you directly should additional validation be required. This will be completed within 3 business days. Please contact our HelpDesk at 646-680-5008 to help you through any questions you may have.
Unable to Verify Your Identity
We are experiencing some technical difficulties while communicating with the third-party verification system. Please contact our customer service line for assistance.
In order to grant you a MyChart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your MyChart account. If you have any questions, please contact your medical office.
The information requested below is to verify your identity. This secure service is provided by Experian*. AdvantageCare Physicians will NOT have access to the answers provided or your credit history with Experian. Once you complete and submit the requested information, you will be directed to a screen to complete your sign up. Thank you for using the myACPNY Patient Portal.
*Experian is a global leader in consumer and business credit reporting and marketing services. Answering these questions will not in any way impact your credit score.